Privacy Policy

Livi Chat is committed to protecting your privacy and ensuring secure communication through advanced encryption technologies.

Effective Date: March 6, 2026

1. Introduction and Core Philosophy

Livi Chat is built on the principle of Privacy by Design. Your conversations belong to you and only you. Our platform uses advanced cryptographic technologies similar to the Signal Protocol to guarantee that only you and your intended recipients can read messages or hear calls.

We do not sell your personal data and we do not possess the technical capability to decrypt your conversations.

2. Information Collection and Use

While using our service, we collect two categories of information: Personal Data and Metadata.

Account Information

To register an account, users provide a valid phone number. This phone number acts as the unique identifier used to connect with other users on the platform.

Profile Details

Users may optionally add a username and profile photo. These details are visible only to your contacts.

Identity Keys

Livi Chat generates cryptographic public/private key pairs on your device. Your public keys are stored on our servers to enable encrypted sessions, while private keys remain on your device.

3. Communication Data (End-to-End Encrypted)

Messages & Files

All messages, images, videos, and documents are encrypted end-to-end before transmission. Encrypted payloads may be temporarily stored on servers only until they are delivered.

Voice & Video Calls

Calls use secure WebRTC peer-to-peer connections whenever possible. Livi Chat does not record, monitor, or store your calls.

4. App Permissions

Camera

Used for video calls and capturing media within chats.

Microphone

Used for voice messages and voice/video calls.

Contacts

Contacts may be processed locally or via hashed identifiers to discover friends using the platform.

Secure Locker

Sensitive chats and files can be stored in a protected locker secured by biometrics or PIN authentication.

Notifications

Used to notify users about incoming messages, calls, reminders, and scheduled messages.

5. Third-Party Services

Cloudinary – Used for encrypted media storage. Files are encrypted before upload.

Firebase Cloud Messaging (FCM) – Used only for delivering push notifications.

6. Data Retention

Messages remain on servers only until delivered.
Stories are automatically deleted after 24 hours.
Account data remains active while your account exists.
Deleting your account permanently removes profile data and keys.

7. Your Rights

Request access to your personal data.
Delete your account and associated data.
Export chat history through in-app tools.

8. Security Practices

TLS encryption for all server communications.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted within the application and website with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Livease Technology Solutions INC

Email: privacy@livease.com

Website: www.livichat.com